Bespoke order
Shipping from United Kingdom
Processing time
1-2 business days
Estimated shipping times
- North America : 5 - 7 business days
- Europe : 3 - 5 business days
- Australia, New Zealand and Oceania : 5 - 7 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Reviews (3)
Average:
Mar 12, 2021
I originally ordered a star charm for my bracelett, including a ruby, but in the end opted for a simple gold star. It looks so beautiful, and I'm so pleased with it. It represents my daughter, who is a space geek (and an absolute star). I haven't seen her for months due to covid. Now I feel I have a little bit of her with me all the time. Thank you, Gracie.
Julie Jones
Feb 5, 2020
Gracie couldn’t have been more accommodating with the engraving questions I had, and made a bespoke order to suit my needs. Brilliant to work with, quick to ship and I’m really impressed with the final items. They look great and are beautifully gift wrapped. A happy shopper! 😊
gemhood1
Jul 2, 2018
Purchased another gold star for my necklace yet again just lovely so happy thank you
Jo Berry